SMART CITIES GET
How applied technology can better assist with
city engagement, city work & democracy.
CITY SERVICES SUCK
The average person has zero mobile apps installed on their smartphone which connect them to their
City. Although city-service apps exist, they generally offer a poor user-experience, don’t offer
enough value to download…or both (ex. Water & Waste Apps). Even apps like 311, which offer some
value to users, could be drastically improved. There is no denying that the world is mobile, and in
this mobile world, The City has an obligation to offer its services in the most valuable format
The opportunity this presents to Government is that if we can bring all the user data together under a single mobile app and a single data-source, it would be extremely valuable to The City, as well as for local businesses which relying on its support.
"Of course we want this! This is a known-business need."- Economic Development Representative
for the people
We’ve prototyped a mobile app which brings all core city-services together. This is NOT your typical 311 app; this is the next-generation solution striving for smarter cities, more connected cities, and ultimately a more highly functioning democracy.
for the city
The user-data collected by the mobile app will allow The City to improve its services, provide a real-time communication channel, and reduce city-service administration costs.
Reconnecting the City and the People
Whether it be a reminder for Election Day, tornado warning, or a new dog-park announcement, opt in & out of city news based on what matters most.
From city transit information to graffiti removal requests. Engage city services, submit requests , and watch the status change without picking up the phone.
One of the major pain-points we discovered was a complete lack of awareness, from city-services to local events. Problem = solved.
Filter the map by location-type. From hospitals to police stations, including downtown events, see it all in one place.
"There is no question that the user-experience can be drastically improved for all major city-service apps."
"A shared model where services are delivered through a shared portal."